Case Study – Operations and Maintenance / Rules and Regulations Training

Operations and Maintenance/ Rules and Regulations Training – Rail Transport


Vision Skill was invited to design, develop and deliver pre-revenue training courses for the operations and maintenance staff for two large high profile railway projects in Greater China. The purpose of the training was to equip the staff with the necessary knowledge and skills to operate and maintain the equipment and systems safely, efficiently and to ensure a smooth transition from construction to revenue operations.



Specific courses and manuals delivered included:


  • Safety Management
  • Safety at works
  • Communication and Information
  • Customer Service
  • Training Skills
  • System Awareness
  • Interface Management
  • Emergency Management
  • Rule Book
  • Operations and Maintenance Rules and Regulations for:
    • Control Room Operations
    • Station Operations
    • Onboard Operations
    • Maintenance Area
    • Permanent Way
    • Equipment Operations and Maintenance Procedures


For each course a full set of training materials was delivered:

  • Trainer’s Manual
  • Trainee’s Manual
  • Assessment Manual
  • Attendance and Examination Records


Involvement of Vision Skill


VSC conducted the training needs study, training design, development and production of training courses and examination, management of on-the-job training and practices. VSC also assist the clients in assessment and certification of trainees; production of specifications for computer-based training and test track, and also offered course and examination administration services.



The successful delivery of these courses has enhanced the confidence of the operator and fully satisfied the independent training audit team requirements on the competence of the operations and maintenance staff needed to introduce the system into revenue operations.