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Case Study – O&M Preparation for Start Up Metro

O&M Consultancy Service for First Metro in UAE

 

VSC was awarded a 2-year-sub-consultancy contract to support a major UK operations service company for the O&M readiness for the first metro in the United Arab Emirate. The service includes:

 

  • O&M Planning
  • Operations Strategies
  • Operations Planning
  • Maintenance Strategies
  • Maintenance Planning
  • Office, Depot and Station Accommodation
  • Operations Expenditure Modelling
  • Organisation & Staffing
  • Training
  • Rules and Procedures
  • Operations Readiness
  • Maintenance Management System
  • Security
  • Corporate Identity & Signage
  • O&M Documentation
  • Railway Systems
  • Rules & Procedures
  • Training
  • O&M Training Programme
  • O&M Rules & Procedures Training
  • Railway Systems Equipment Training
  • Induction Course
  • HSQE Course
  • Crisis & Incident Management Course
  • Crowd Control Course
  • Security Training
  • Cleaning Training
  • Customer Service Course
  • Communications Course
  • Operations Control Training
  • Table-top Exercises

 

Over 1,500 staff were trained and over 30,000 trainee mandays were delivered.  In addition to the above scope, VSC also provides advice in

  • HR Management
  • Strategies
  • Policies
  • Procedures
  • Recruitment
  • Marketing
  • Strategies
  • Corporate Identity & Branding
  • Passenger Education Marketing Communications Programme

 

VSC has successfully delivered all essential O&M and training manuals to the client. Training courses were delivered to the local trainers who have subsequently rolled out all courses to the O&M staff before revenue operations.

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